Privacy Policy

At OZT VAPES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you browse or shop on our website, we may collect the following information:

• Personal details such as name, email address, phone number, and shipping address
• Order and payment-related information (payments are processed securely by third-party providers)
• Device and browsing data such as IP address, browser type, and pages visited

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support via email or WhatsApp
• Send order updates and important service notifications
• Improve our website, products, and user experience

3. Payments & Security

We do not store or process your payment details directly. All payments are securely handled by trusted third-party payment providers such as Visa, Mastercard, and PayPal.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and support essential site functionality. You can choose to disable cookies in your browser settings, although some features may not function properly.

5. Third-Party Services

We may share limited information with trusted service providers (such as shipping partners and analytics tools) strictly for order fulfillment and service improvement purposes. We do not sell or rent your personal data to third parties.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. If you have any questions regarding your privacy, please contact us.

8. Age Restriction

Our website and products are intended for adults aged 18 years or older. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]
Location: Sydney, NSW, Australia